“Why do the con artists succeed time and again? It is because they know they can exploit the ignorance, vulnerability or very often, the greed of their victims. Con artists often succeed because people hear the promise of easy money and they throw caution to the winds. They do not ask themselves questions, let alone do due diligence on the offer.”
Mr Tan Siong Thye, Director of Commercial Affairs Department, 2004
Credit Card Scam
“Good morning! I am calling from XXX International Ltd, associate of Visa and Mastercard. We are giving out free iPhone 6 to subscribers of these credit cards. We would just like to verify that you really hold a credit card, so provide us with your credit card number, expiry date, credit limit, name and address please?”
The con artist, posing as a customer services officer, may call you with the above story. He or she may alternatively pose as an investigator of a financial institution, and call up an unsuspecting you over the phone claiming that he is verifying a particular transaction purportedly carried out by you.
On the pretext of checking whether you still have your credit card, the con artist may request you to provide the 3-digit number located at the signature panel of the card. You may then be deceived into releasing the 3-digit Card Validation Value (CVV). Combined with other credit card details, the con artist may use the CW to commit fraud via the Internet, mail or telephone.
HOW TO PROTECT YOURSELF
2) Check your cards periodically to be sure none are missing.
3) Destroy or safely secure copies of receipts,airline tickets, travel itineraries, and anything that displays your card numbers or details.
4) Do not provide information, especially on credit card details, that you are uncomfortable in giving. If in doubt, always call the card issuing bank to verify the identity of the caller.
5) Never give anyone the password that you use to log on to your online account or Internet Service Provider (ISP).
6) Keep a list of all your credit cards and account information along with the card issuer’s contact information.
7) If anything looks suspicious or should you lose your credit card(s), you should contact the card issuer immediately.
8) Alert your credit card issuing bank immediately if you suspect a transaction to be fraudulent.
(*Materials adapted from Commercial Affairs Department, Singapore)
Our Best, Always
Empower Advisory Team
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